DHRAMRAKSHA
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At Dharmraksha, we aim to pack and dispatch every order carefully so that your spiritual products reach you safely and securely.
Please read the following shipping policy before placing your order.
We currently provide shipping services across India.
Delivery availability may vary depending on the delivery location, PIN code, and courier service availability.
At checkout, you may be required to provide a valid and complete delivery address along with your PIN code and contact number.
Orders are generally processed and prepared for dispatch within 1–3 business days after successful order confirmation and payment verification.
Orders placed on:
may require additional processing time.
The order processing time is separate from the actual shipping/delivery time.
Once your order has been dispatched, the estimated delivery time is generally:
3–7 business days, depending on the delivery location.
Remote areas, difficult-to-service PIN codes, and certain locations may require additional delivery time.
The delivery timeline shown on the website is an estimated timeframe and not a guaranteed delivery date.
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
Free shipping is available on orders of ₹999 or above, subject to the terms applicable to the offer.
Orders below the applicable free-shipping threshold may be charged a shipping fee based on the delivery location and shipping method.
Dharmraksha reserves the right to modify shipping charges or promotional shipping offers from time to time.
After your order has been dispatched, tracking details may be shared with you through:
You can use the tracking information provided to check the current status of your shipment.
Please allow some time for tracking information to become active after dispatch.
Our courier partner may make multiple attempts to deliver your order.
Please ensure that:
If a shipment is returned to us because of an incorrect address, unavailable recipient, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply if the order needs to be reshipped.
Customers are responsible for providing accurate delivery information during checkout.
Please carefully check:
Name + House/Flat Number + Street/Area + City + State + PIN Code + Mobile Number
Dharmraksha will not be responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.
If you notice an address error after placing an order, contact our customer support as soon as possible.
We cannot guarantee that an address can be changed after the order has been dispatched.
Although we make every reasonable effort to deliver orders within the estimated timeframe, delays may occasionally occur because of circumstances beyond our control.
These may include:
Such delays do not automatically qualify an order for cancellation, return or refund.
If your package appears damaged, torn, opened or tampered with at the time of delivery, please take photographs/videos of the package before opening it.
We strongly recommend recording a complete and uninterrupted unboxing/opening video from the sealed package until the product is completely removed.
This video may be required if you need to make a claim for a damaged or incorrect product.
For any claim related to:
A complete and uninterrupted unboxing/opening video is mandatory.
The video should clearly show:
The video should not be edited, cut, or manipulated.
Without a valid unboxing/opening video, Dharmraksha may not be able to accept or verify a shipping-related claim.
For complete details, please refer to our Return & Refund Policy.
If your order contains a missing item or you receive a product different from what you ordered, please contact us within 24 hours of delivery.
Please provide:
Our team will verify the claim and provide an appropriate resolution in accordance with our Return & Refund Policy and applicable laws.
If an order contains multiple products, they may be shipped together or in separate packages depending on product availability, warehouse processing, and courier logistics.
If your order arrives in multiple shipments, you may receive separate tracking information.
Currently, Dharmraksha ships within India only, unless international shipping is specifically made available on the website.
If international shipping is introduced in the future, the applicable shipping charges, delivery timelines, customs duties and other conditions will be communicated separately.
A shipment may be considered delivered when the courier partner’s tracking system confirms successful delivery at the provided address.
If you believe your order has been marked as delivered but you have not received it, please contact our customer support as soon as possible so that we can assist with the delivery investigation.
Once an order has been dispatched, cancellation may not be possible.
If you wish to cancel an order, please contact us as soon as possible after placing the order.
Any cancellation, if permitted, will be subject to the order status and applicable laws.
Shipping and delivery issues do not automatically qualify an order for a refund or return.
For damaged or incorrect products, the conditions mentioned in our Return & Refund Policy will apply.
In particular, a valid unboxing/opening video may be required to verify the claim.
For shipping-related questions or assistance, please contact:
Dharmraksha
Dhramraksha brings authentic Rudraksha, malas, crystals, bracelets, and puja products to your doorstep. Our products are carefully selected and energized with devotion to bring positive and spiritual energy into everyday life.
Subscribe to our newsletter and get the latest updates, new products, special offers, and spiritual tips directly on WhatsApp.
© 2026 Dhramraksha. All Right Reserved.
Dhramraksha brings authentic Rudraksha, malas, crystals, bracelets, and puja products to your doorstep. Our products are carefully selected and energized with devotion to bring positive and spiritual energy into everyday life.
Subscribe to our newsletter and get the latest updates, new products, special offers, and spiritual tips directly on WhatsApp.
© 2026 Dhramraksha. All Right Reserved.
