Welcome to Dharmraksha
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Welcome to Dharmraksha
10% Off on Your First Order
Free Shipping Across India on Orders Above ₹999
100% Authentic Products
Energized Products
Premium Quality
Secure Payments
Fast Delivery
Track Order
Search Products

Terms & Conditions

Introduction

Welcome to Dharmraksha. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

About Dharmraksha

Dharmraksha is an online platform offering spiritual, religious and wellness-related products, including Rudraksha, Malas, Bracelets, Gemstones, Yantras, Puja Essentials and other spiritual products.

These Terms & Conditions govern your use of our website, products, services and online ordering facilities.

Acceptance of Terms

By visiting, browsing or using our website, you confirm that:

  • You have read and understood these Terms & Conditions.
  • You agree to comply with these terms.
  • The information provided by you during registration or checkout is accurate and complete.
  • You will use our website only for lawful purposes.

If you do not agree with these Terms & Conditions, please do not use our website or place an order.

Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices and other information displayed on our website are accurate.

However, slight variations may occur, particularly in naturally sourced products such as:

  • Rudraksha
  • Gemstones
  • Natural Stones
  • Wooden products
  • Malas
  • Bracelets

Differences in colour, texture, shape, size and appearance may occur due to the natural characteristics of these products and differences in screen/display settings.

Such natural variations shall not automatically be considered defects.

Spiritual Products Disclaimer

Our products are offered for spiritual, devotional, traditional and personal-wellness purposes.

Any information provided on our website regarding the traditional or spiritual significance of a product is intended for informational purposes and is based on commonly followed beliefs, traditions and practices.

Dharmraksha does not guarantee or promise any specific financial, health, professional, relationship or other personal outcome from the use of any spiritual product.

Our products should not be considered a substitute for professional medical, financial, legal, or other professional advice.

Product Availability

All products displayed on our website are subject to availability.

We reserve the right to:

  • Limit the quantity of products available for purchase.
  • Discontinue a product without prior notice.
  • Change product specifications where necessary.
  • Cancel an order if the product becomes unavailable.

If an order is cancelled because a product is unavailable, any eligible payment will be processed for refund as applicable.

Pricing

All product prices displayed on the website are subject to change without prior notice.

We make every effort to display accurate pricing information. However, in the event of an accidental pricing or technical error, Dharmraksha reserves the right to correct the error.

If an order has been placed at an incorrect price due to a technical or clerical error, we may contact the customer regarding the correction or cancel the order and provide an applicable refund.

Orders

Placing an order on our website does not necessarily mean that the order has been finally accepted.

After receiving your order, we may verify the order details, payment and product availability.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability
  • Incorrect pricing
  • Incorrect or incomplete customer information
  • Payment-related issues
  • Suspicious or fraudulent activity
  • Technical errors
  • Other circumstances requiring cancellation

Customer Information

Customers are responsible for providing accurate information during checkout.

This includes:

  • Full Name
  • Mobile Number
  • Email Address
  • Complete Delivery Address
  • PIN Code
  • Other information required for successful delivery

Dharmraksha will not be responsible for delivery problems caused by incorrect, incomplete or inaccurate information provided by the customer.

Payment

We may provide multiple payment options, including online payment methods, UPI, cards, net banking and other available payment methods.

All online payments are processed through applicable third-party payment service providers.

Dharmraksha does not store complete payment-card information on its own servers unless specifically permitted and required under applicable standards and laws.

Shipping & Delivery

We aim to dispatch and deliver orders within the estimated delivery period displayed on our website or communicated to the customer.

However, delivery timelines may be affected by circumstances beyond our reasonable control, including:

  • Weather conditions
  • Natural disasters
  • Transportation delays
  • Courier-related issues
  • Government restrictions
  • Strikes
  • Festivals or high-volume periods
  • Incorrect customer address
  • Other unforeseen circumstances

Estimated delivery dates are therefore not guaranteed delivery dates unless specifically stated otherwise.

Order Tracking

Where tracking information is available, customers may receive shipment tracking details through email, SMS, WhatsApp, or other communication methods.

Customers are responsible for keeping their registered contact information accurate and accessible.

Return & Refund

Dharmraksha generally follows a No Return & No Refund Policy, except for eligible cases such as verified damaged products or wrong products received.

For a damaged or wrong-product claim:

  • A complete and uninterrupted unboxing/opening video is mandatory.
  • The video should clearly show the package before opening.
  • The shipping label should be visible.
  • The complete opening process should be recorded continuously.
  • The claim should generally be reported within 24 hours of delivery.

Without a valid unboxing/opening video, Dharmraksha may not be able to accept the damage or wrong-product claim.

For complete details, please refer to our Return & Refund Policy.

Prohibited Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

  • Attempt to gain unauthorized access to our website or systems.
  • Introduce viruses, malware or harmful code.
  • Copy or misuse website content.
  • Attempt to interfere with website functionality.
  • Use automated systems to scrape or collect website information without permission.
  • Place fraudulent or unauthorized orders.
  • Use another person’s information without authorization.

Intellectual Property

All content available on the Dharmraksha website, including:

  • Logo
  • Brand name
  • Text
  • Product descriptions
  • Images
  • Graphics
  • Videos
  • Website design
  • Icons
  • Layout
  • Original content

is owned by or licensed to Dharmraksha and is protected by applicable intellectual-property laws.

You may not reproduce, copy, modify, distribute, sell or commercially use our content without prior written permission.

User Reviews & Content

If you submit reviews, comments, photographs or other content to our website, you agree that the content:

  • Is truthful and not misleading.
  • Does not violate any applicable law.
  • Does not contain abusive, offensive or defamatory material.
  • Does not infringe another person’s intellectual-property rights.

Dharmraksha reserves the right to remove content that violates these requirements.

Third-Party Services

Our website may use third-party services such as:

  • Payment gateways
  • Courier and shipping providers
  • Analytics services
  • Communication services
  • Other technology providers

Third-party services may have their own terms and privacy policies. Dharmraksha is not responsible for the independent policies or practices of third-party service providers.

Website Availability

We make reasonable efforts to keep our website available and functioning properly.

However, temporary interruptions may occur because of:

  • Maintenance
  • Technical problems
  • Server issues
  • Internet/network problems
  • Security incidents
  • Circumstances beyond our control

We do not guarantee that the website will always be available, uninterrupted, or completely error-free.

Limitation of Liability

To the extent permitted by applicable law, Dharmraksha shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms & Conditions is intended to exclude or limit any liability or consumer right that cannot legally be excluded or limited under applicable law.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use and protect information provided by you.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

Changes to Terms & Conditions

Dharmraksha may update or modify these Terms & Conditions from time to time.

Any updated version will be published on this page with the revised Last Updated date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

Contact Us

If you have any questions regarding these Terms & Conditions, you can contact us:

Dharmraksha

📧 Email: info@dharmraksha.com
📞 Customer Support: +91 9661097055
🕐 Support Hours: 10:00 AM – 7:00 PM

By using the Dharmraksha website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with the use of our website or services shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable consumer-protection laws and jurisdictional requirements.

Dhramraksha brings authentic Rudraksha, malas, crystals, bracelets, and puja products to your doorstep. Our products are carefully selected and energized with devotion to bring positive and spiritual energy into everyday life.

Shop By Category

NewsLetter

Subscribe to our newsletter and get the latest updates, new products, special offers, and spiritual tips directly on WhatsApp.

100% Authentic

Original Products

100% Energized

by Expert Pandits

Why Shop With us

Premium Quality

Products

Secure & Safe

Payments

Happy Customers

All Over India

Secure By SSL

© 2026 Dhramraksha. All Right Reserved.

Dhramraksha brings authentic Rudraksha, malas, crystals, bracelets, and puja products to your doorstep. Our products are carefully selected and energized with devotion to bring positive and spiritual energy into everyday life.

Shop By Category

Customer Support

NewsLetter

Subscribe to our newsletter and get the latest updates, new products, special offers, and spiritual tips directly on WhatsApp.

Why Shop With us

100% Authentic

Original Products

100% Energized

by Expert Pandits

Premium Quality

Products

Secure & Safe

Payments

Happy Customers

All Over India

Secure By SSL

© 2026 Dhramraksha. All Right Reserved.